Frequently Asked Questions

HelpAnExpat is a platform that connects expats of the same nationality living in the same city. It combines community-written content (posts, tips, discussions) with AI-generated practical guides, all organised into six topic areas: general info, housing, jobs, culture, social and restaurants.

Yes, HelpAnExpat is completely free. Reading AI guides, browsing posts and exploring communities doesn't even require registration. You'll need a free account to write posts, comment or save bookmarks.

The interface is available in English, Italian and Spanish. AI guides and community content are in the language of the origin nationality: for example, guides for Italians in Berlin are in Italian, guides for French in London are in French.

We currently cover major European cities (London, Berlin, Barcelona, Paris, Madrid, Amsterdam, Brussels, Dublin, Lisbon, Hamburg and more) with communities for several nationalities. We're constantly expanding our coverage.

The guides are generated by artificial intelligence based on publicly available and verifiable sources. They are tailored to each nationality-city combination and cover topics such as documents, healthcare, transport and cost of living. Each guide includes a reliability indicator.

The guides are meant as a starting point, not a definitive source. Regulations change frequently and every personal situation is different. We always recommend verifying information with the relevant authorities or qualified professionals before making important decisions.

The guides are regenerated periodically to reflect the most recent information. The "update frequency" indicator on each guide tells you how quickly the information tends to change.

Sign up for free and you'll be able to write posts, comment on discussions, vote on the most useful contributions and report inappropriate content. Every community needs people sharing their experience to grow.

Yes. All content is subject to moderation. Users can flag inappropriate posts or comments, and the moderation team steps in to ensure discussions remain respectful and useful.

No. HelpAnExpat is an informational and community platform. Commercial ads, spam or promotional content are not allowed. Posts that violate this rule are removed.

To register, we only ask for an email address and a username. We do not sell or share your personal data with third parties. Data is used solely for the operation of the platform.

Yes, you can request the deletion of your account at any time. Your posts and comments will be anonymised.